At Knives Store, we understand that our customers are passionate collectors, professional chefs, and outdoor enthusiasts who demand nothing but the best. Just as we are committed to providing premium cutting tools, we are equally dedicated to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website at twosun-knivesus.com.

1. Information We Collect

To provide you with the best possible shopping experience and ensure secure transactions for our premium knife collections, we collect the following types of information:

Personal Information

  • Contact details (name, email address, shipping address)
  • Payment information processed through our secure payment gateways
  • Purchase history and preferences
  • Customer service communications

Technical Information

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website addresses

2. How We Use Your Information

Your information helps us serve our global community of knife enthusiasts with the excellence they deserve:

  • Process and fulfill orders for WMK Exclusives, kitchen cutlery, folding knives, and knife parts
  • Provide customer support tailored to knife collectors and professionals
  • Enhance your shopping experience with personalized recommendations
  • Secure your transactions using industry-standard encryption
  • Communicate important updates about your orders and our products
  • Improve our website functionality and product offerings

3. Data Sharing and Disclosure

We value your trust and handle your information with the utmost care:

  • Payment Processors: We share necessary payment information with our secure payment partners (credit card companies, PayPal) to complete your transactions
  • Shipping Providers: We provide shipping addresses to our logistics partners to deliver your orders worldwide (excluding Asia and select remote regions)
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety
  • Service Providers: Trusted partners who help us operate our website and business, under strict confidentiality agreements

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is our priority, especially when dealing with high-value knife collections and international transactions:

  • All payment information is processed through secure, encrypted channels
  • We never store sensitive credit card information on our servers
  • Industry-standard security protocols protect your data during transmission and storage
  • Regular security assessments ensure ongoing protection of your information
  • Data is stored on secure servers with limited access

5. Your Rights and Choices

As a valued member of our knife enthusiast community, you have the right to:

  • Access and review the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data, subject to legal requirements
  • Opt-out of marketing communications at any time
  • Object to certain processing of your information
  • Request data portability where applicable

To exercise these rights, please contact us using the information below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Required for basic site functionality and secure shopping cart operations
  • Analytical Cookies: Help us understand how collectors and enthusiasts use our site
  • Preference Cookies: Remember your settings and preferences for future visits
  • Marketing Cookies: Show you relevant knife products and promotions

You can control cookie settings through your browser preferences. Note that disabling some cookies may affect your shopping experience.

7. International Data Transfers

As we serve knife enthusiasts worldwide (excluding Asia and select remote regions), your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this policy and applicable laws.

8. Children’s Privacy

Our website and products are intended for adults and professional users. We do not knowingly collect personal information from children under the age of 16. If you believe we have inadvertently collected such information, please contact us immediately.

9. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or directly to you when appropriate. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact our dedicated customer service team:

📧 Email: [email protected]

📍 Address: 1592 Godfrey Road, New York, US 10021

We typically respond within 24 hours during business days. Our team understands the specific needs of knife enthusiasts and collectors and is committed to protecting your privacy with the same excellence we apply to our cutting tools.

Knives Store • 1592 Godfrey Road, New York, US 10021